FOR IT TEAMS
A workstation decision your IT team can review.
Keep applications, identity, project data and support responsibilities in view from the start.
A defined boundary—not a replacement for your IT team.
Review the workstation layer alongside the tools and policies the organisation already uses. Your IT adviser should be part of the application, access and data discussion.
Agree the responsibilities.
Document who manages the workstation environment, who grants access to project data, and who handles credentials, updates, incident escalation and project-end removal.
Review the complete data path.
Compute location is only one layer. Workspace disks, application caches, customer storage, backups, logs, administration and support access each need an explicit scope.
Test the actual working pattern.
Use authorised representative tasks to review model operations, display response, reconnect behaviour, monitors and required peripherals. Avoid transferring sensitive project material through the enquiry form.
Plan the exit before the start.
Agree exports, retained records, access removal and any deletion or archival arrangements in the service scope.
Project data and responsibilities
Confirm each location, owner and obligation in the proposal. Compute location does not determine the location of every connected service.
- Workstation scope: Compute location, application environment, workspace and caches, updates and administration.
- Customer systems: User and licence permissions, approved project storage, endpoint and connectivity, and client-data restrictions.
- Agreed together: Access and support, backup and recovery scope, logs and retention, and project-end export.
USEFUL ANSWERS
Questions about the project.
What is a remote workstation?
A workstation that runs applications away from your local device. Your device sends keyboard and pointer input and receives the display; application data uses its own agreed storage path.
Which plan should I choose?
Essential is a starting point for focused CAD and documentation; Pro for architecture and BIM; Performance for more demanding workloads. Select “Help me choose” when submitting your enquiry.
Are software licences included?
Application subscriptions are not automatically included. Tell us which entitlements your organisation holds so the permitted setup and any additional requirements can be reviewed.
Can I use Revit, AutoCAD or Navisworks?
Share the exact application, version, plug-ins and collaboration method. Your proposal will confirm the accepted application scope and licence responsibilities; naming an application here is not a certification or support guarantee.
Can project data stay in our approved environment?
That is a requirement to review with your BIM and IT teams. Compatibility, permissions, local caches and transfers must be understood for the chosen applications.
Can we specify Canadian hosting?
Yes—include the requirement in your brief and identify which systems it covers. The delivery proposal must confirm the accepted location of compute and any other included data layers.
Do you publish standard prices?
No. Request a scoped proposal so the commercial terms reflect configuration, users, access, usage, setup, storage and support.
Does a plan include unlimited hours?
No unlimited usage is implied. Usage, simultaneous access and the project term are separate parts of the proposal.
Is the physical GPU dedicated to us?
Do not infer exclusive physical hardware from a plan name or workspace. Any exclusivity requirement must be specified and accepted in the proposal.
What equipment do users need?
A suitable endpoint, connection and compatible peripherals. Review monitors, input devices and any specialist hardware alongside the intended tasks.
Is a persistent workspace the same as backup?
No. Keeping a workspace between sessions, keeping it continuously running, and restoring data after loss are separate requirements.
Will this always cost less than buying hardware?
No. Local equipment can be attractive for stable long-term use. Compare the same users, duration, access, endpoints, support and equipment value.
Can I start immediately after submitting the form?
No. The form starts a project discussion. Configuration, application fit, availability and a start date must be confirmed before access begins.
Should I attach a model?
Not to the website enquiry. Start with a brief description; any later evaluation needs an agreed secure route and permission to use the material.
What happens at project completion?
Agree workspace exports, project-data responsibilities, access removal and retention or deletion as part of the scope before the project starts.
Does an enquiry subscribe me to marketing?
No. We use it to respond to the request and manage agreed follow-up. Unrelated marketing requires its own appropriate permission.
START WITH THE PROJECT
What does your next project need?
Tell us what your team needs to deliver. We’ll start there. Share a short project outline. We’ll review the applications, people, timing and data requirements, then discuss the most useful next step. No model files are needed to start.
Discuss your projectConfigurations, application fit and start dates are confirmed in your proposal.